About Us

Custom Shop Guitars
17803 La Cantera Ter #7110
San Antonio, TX 78256

CSG Return Policy

There is a 48 hour review period on all instruments shipped.

If a buyer decides to return an instrument, CSG must be notified within 48 hours of receipt. If Buyer does not notify CSG within 48 hours, CSG assumes the Buyer is happy with purchase.

Buyer is responsible for shipping charges back to CSG.

When CSG receives instrument and verifies there is no damage to instrument CSG will refund full cost minus shipping, a 3% credit card fee for Mastercard, Discover and Visa, a 4% fee for American Express, and a 10% restocking fee.